This Privacy Policy explains how Visa Edu Loans, a product of Sintech Solutions Pvt Ltd ("we", "us"), collects, uses and protects personal information when you use this website or our study abroad services. We process personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.
Information we collect
- Contact details — name, phone number, email address and city.
- Education and profile details — academic records, test scores, work experience, preferred countries and courses.
- Documents you share — such as transcripts, passports, financial documents and offer letters, when you engage our services.
- Usage data — basic analytics such as pages visited, device and browser type, collected through cookies where you consent.
How we use your information
- To respond to enquiries and provide counselling, admission, visa, loan and scholarship guidance.
- To prepare and submit applications on your instructions to universities, lenders and other service providers.
- To contact you by phone, email or WhatsApp about your enquiry or case.
- To improve our website and services.
Sharing your information
We share your information only when needed to provide the services you request — for example, with universities, education lenders, scholarship bodies or insurance providers — or when required by law. We do not sell your personal information.
WhatsApp and third-party services
When you contact us through WhatsApp, the message is processed by WhatsApp under its own privacy policy. Links to external websites are provided for convenience; we are not responsible for their privacy practices.
Data retention and security
We keep personal information only as long as needed for the purposes above or as required by law, and use reasonable technical and organisational measures to protect it.
Your rights
You may request access to, correction of, or deletion of your personal data, and you may withdraw consent for marketing communication at any time by writing to info@industax.com.
Cookies
We use essential cookies to run the site and, with your consent, analytics cookies to understand usage. You can decline non-essential cookies through the banner or your browser settings.
Contact
For privacy questions, contact Sintech Solutions Pvt Ltd at info@industax.com or call +91 9059139258.